iS Remote Asset Support is a service designed for all businesses operating a distributed network of assets, whether they be digital or not. It provides unequalled visibility to all stakeholders in the service chain, at the same time eliminating all double handling of critical data.

For example; when a site operator notices a fault or damage to any remote assets on their premises they simply log on through the iS portal, select the asset, describe and categorise the fault. This information is automatically refined according the preset business rules and distributed to the service technicians without the need for any additional involvement. All spare parts (components) are traceable by serial number and jobs can be searched and closed via any handheld device with an internet connection.

For businesses who own or service remote assets, the iS system is a must. It reduces the reliance on human resources, is an invaluable tool for site operators and improves the overall quality of service data and service delivery.

Email us at info@imetrics.com.au or call +61 2 9529 7223 to arrange a demonstration.

NOTE: The generic iS system does not monitor the health or status of your remote devices in real time, although we can integrate your preferred application to the service. Remote monitoring software should be available through your kiosk or network provider.